Privacy Policy

 

1. Privacy Policy Provider.

 

          (a) Web Site Owner. NFG Manufacturing, LLC, a California limited liability company ("NFG MFG") is the owner of this web site ("NFG Web Site"). NFG MFG can be contacted by mail at 299 Old County Road, Suite 21, San Carlos, CA 94070 by phone at 650.597.2340, or by e-mail at sales@nfgmfg.com. This online privacy notice discloses NFG MFG information practices for this NFG MFG Web Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the in-formation is shared.

           (b) Web Site Visits. In general, you can visit on the NFG MFG Web Site without disclosing or revealing any personal information. NFG MFG does not keep track of the domains from which people visit us. NFG MFG does however NFG MFG uses applications such as Google, Wix, Facebook analytics, as part of its marketing campaigns which gather data, including but not, limited to domain, e-mail address, type of computer and web browser, what pages visitor accessed and limited information about search requests. The information provides Web Site visits for trends and statistics, and then NFG MFG discards the gathered data as permitted or retained by such services collecting this information.  If you have any question about these services and the information gathered, please contact NFG MFG: e-mail: sales@nfgmfg.com, telephone: 650.597.2340 or postal mail: NFG Manufacturing, LLC, 299 Old County Road, Suite 21, San Carlos, CA 94070.

          

           (c) Web Site Transactions. At times, NFG MFG will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription or newsletter, NFG MFG may need to know a customer's name, mailing address, e-mail address and credit card details. It is NFG MFG's intent to inform you know before NFG MFG collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, NFG MFG will respect your wishes.  NFG MFG uses such point-of-sale services as Paypal, eBay, Amazon which hold their own collection data practices.  You are asked to review the privacy policy of each of these services to determine that information that is collected. 

 

2. Personal Information That May Be Collected.

 

          (a) Identifying Information. In order to make a purchase or to access designated subscriber services and /or restricted areas within the NFG MFG Web site, NFG MFG will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, screen name, password, daytime telephone number, facsimile number, method of payment, and, if applicable, credit card number. NFG MFG may request additional information necessary to establish and maintain customer’s account.  Paypal, eBay or Amazon may also require additional identifying information to complete the purchase or register on the NFG MFG Website.

          (b) Service Quality Monitoring. Some Web site transactions may require a customer to telephone NFG MFG, or NFG MFG to call the customer. NFG MFG will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is NFG MFG's practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.

          (c) Information from Children. NFG MFG does not sell products or services for purchase by children, and will not collect or post information from a child under the age of thirteen (13) without the involvement of a parent or guardian. NFG MFG will notify the child's parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child's use of the Web site and providing instructions as to how the parent or guardian can delete the child's registration from the Web site. NFG MFG does not use personally identifying information collected from children for marketing or promotional purposes, and does not disclose such information to any third party for any purpose whatsoever.

          (d) Lost or Stolen Information. If a customer's credit card and/or password is lost or stolen, the customer should promptly notify NFG MFG in order to enable NFG MFG to cancel the lost or stolen information and to update its records with a changed credit card and/or password.

           (e) Chat Rooms, Forums and Bulletin Boards. If customer participates in any NFG MFG chat room, discussion forum, or posts messages to an NFG MFG bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside NFG MFG, who have access to that chat room, forum or bulletin board. Some individual NFG MFG chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant's expressed opinion is his or her own and should not be considered as reflecting the opinion of NFG MFG.

           (f) Links to Other Web Sites. An NFG MFG Web site may contain links to other web sites. NFG MFG is not responsible for the privacy practices or the content of those other Web sites.

3. Uses Made of the Information.

           (a) Limited Uses Identified. Without customer's prior consent, NFG MFG will not use your personal identifiable information for any purpose other than that for which it is submitted. NFG MFG uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. NFG MFG also processes billing and business requests related to NFG MFG Web Site participation.

            (b) Marketing Uses. The information you provide to the NFG MFG Web site may also be collected, used, analyzed and/or processed by NFG MFG, or selected third parties on NFG MFG's behalf, for marketing and other business purposes. Before NFG MFG uses the information, however, NFG MFG will notify customers and offer customers the opportunity opt-out if a customer wishes not to have personal identifying information used in this way.

            (c) Stored Information Uses. NFG MFG stores the information entered on the NFG MFG Web site as permitted by its webhosting service Wix.com. This information is used to compile a customer's purchase history in order to enable NFG MFG to recommend products, services, or special offers that would be of interest to a customer either through e-mail offers or coupons.

 

            (d) Online Advertising. Some companies that help NFG MFG deliver interactive on-line advertising, such as banner ads, may collect and use information about NFG MFG's customers to help NFG MFG better understand the types of advertising or promotions that are most appealing to NFG MFG's customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please mark an "x" on the opt-out option box herein provided.

4. Disclosure of the Information.

            (a) Third Party Services. NFG MFG will not share information with any other private entity or business for marketing purposes, without your prior written consent.  NFG MFG however uses services that collect, gather and store user information on behalf of NFG MFG, such as wix.com, amazon.com, eBay.com and Paypal.com.  Please consult with the individual privacy policies of these websites to learn about their privacy policies.

   

             (b) Mergers and Acquisitions. Circumstances may arise where for business reasons, NFG MFG decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is NFG MFG's practice to seek appropriate protection for information in these types of transactions.

             (c) Agents. NFG MFG employs or engages other companies and individuals to perform business functions on behalf of NFG MFG. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.

 

             (d) Affiliated Businesses. NFG MFG works closely with affiliated businesses operating web site stores, providing services or selling products on each other's Web sites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.

 

             (e) Marketing Analysis by Third Parties. NFG MFG reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

 

             (f) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

5. Use of Computer Tracking Technologies.

            (a) No Tracking of Personal Information. NFG MFG's Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. NFG MFG does use website usage services such as Wix, Google and Facebook analytics which may collect information about the users visiting the NFG MFG Website. Through web site access logs NFG MFG does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

            (b) Use of Cookies. NFG MFG, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by NFG MFG or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.

            (c) Use of Web Beacon Technologies. NFG MFG may also use Web beacon or other technologies to better tailor its Web site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by NFG MFG or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

            (d) Collection of Non-Identifiable Information. NFG MFG may collect non-identifiable information from user visits to the NFG MFG Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on NFG MFG Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." NFG MFG or its contractors may use this data to analyze trends and statistics.

            (e) Collection of Personal Information. NFG MFG collects personal identifying information from customer during a transaction. NFG MFG may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help NFG MFG understand trends and patterns. This information is not reviewed at an individual level.

6. Information Security.

            (a) Commitment to Online Security. NFG MFG employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online through the third party clearinghouse services, Paypal, Amazon or eBay services. Personal information is accessible only by staff designated to handle online requests or complaints. All NFG MFG agents and contractors with access to personal information on the NFG MFG web site(s) are also bound to adhere to NFG MFG security standards.

            (b) No Liability for Acts of Third Parties. NFG MFG will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, NFG MFG shall not be liable for unauthorized disclosure of personal information due to no fault of NFG MFG including, but not limited to, errors in transmission and unauthorized acts of NFG MFG staff and/or third parties.

7. Privacy Policy Changes and Opt-Out Rights.

            (a) Changes to Privacy Policy. This privacy notice was last updated on March 2018. NFG MFG reserves the right to change or update its privacy policy statement at any time. A notice of any material change will be posted on the NFG MFG Web site home page for thirty (30) days prior to the implementation of such change. There are two boxes at the end of NFG MFG's notice of change (1) an "I accept" box, and (2) an "I do not accept" box. If customer does not mark the "I do not accept" box customer will be deemed to have accepted NFG MFG's privacy policy updates.

            (b) Opt-Out Right. Customer or prospective customer has the right at any time to cease permitting personal information to be collected, used or disclosed by NFG MFG and/or by any third parties with whom NFG MFG has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting NFG MFG via e-mail: sales@nfgmfg.com, telephone: 650.597.2340 or postal mail: NFG Manufacturing, LLC, 299 Old County Road, Suite 21, San Carlos, CA 94070. After processing the cancellation, NFG MFG will delete customer or prospective customer's personal information from its data base.

8. Access Rights to Data.

            (a) Information Maintained by NFG MFG. Upon customer's request, NFG MFG will provide a reasonable description of customer's personally identifiable information that NFG MFG maintains in its data bank. NFG MFG can be contacted by e-mail: sales@nfgmfg.com, telephone: 650.597.2340 or postal mail: NFG Manufacturing, LLC, 299 Old County Road, Suite 21, San Carlos, CA 94070.

            (b) Corrections and Changes to Personal Information. Help NFG MFG to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that NFG MFG has on file, please promptly e-mail NFG MFG sales@nfgmfg.com and provide the new or correct information.

9. Accountability.

            (a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about NFG MFG compliance with this privacy policy, you may contact NFG MFG by e-mail: sales@nfgmfg.com. If NFG MFG is unable to resolve your complaint to your reasonable satisfaction or if customer does not receive acknowledgment of an inquiry, customer may elect to proceed by contacting Fausto Law, P.C., Attn: Privacy Policy NFG MFG, e-mail: info@fausto-law.com, Telephone: 650.948.6114, Address: Fausto Law P.C. 1001 Laurel Street, Suite C, San Carlos, CA 94070.

            (b) Terms of Use. If customer chooses to enter into a purchase order or to subscribe to NFG MFG's services, customer's action is hereby deemed acceptance of NFG MFG practices described in this policy statement. Any dispute over privacy between customer and NFG MFG is subject to the provisions of this notice and to NFG MFG's Terms of Use Agreement which is hereby incorporated herein and which can be read at www.nfgmfg.com/terms-of-use.

299 Old County Road, #21

San Carlos, CA 94070

 

Opening Hours

Mon - Fri: 9:00am - 6:00pm

Saturday: 10:00am - 3:00pm

Customer Service

T: 650.597.2340

E: Sales@NFGMFG.com

© 2017 NFG Manufacturing